The question is not whether we are able to change
but whether we are changing fast enough.
- Angela Merkel

Managing Change

2-day course.

Course Objectives

To enable managers to realise the value and benefits of the change and smooth the implementation by understanding the how and when of primary change activities.


This course is based on years of change management experience, with a focus on using simple, best practise principles and tools that work. The course was developed to equip managers with essential change management knowledge so that they can plan and deliver the primary activities to support stakeholders in adopting the change, and measure the change outcomes. 


John Kotter identified 8 steps of change in 1996, and they have stood the test of time.  The primary activities needed for successful implementation are also well-known and well-documented, after all change is nothing new. Using the 8 steps to determine the timeline for implementing the primary activities leads to a project plan.  Taking a pragmatic view of the primary activities provides a set of simple tools that are easy to communicate, delegate and complete enabling organisations to move at pace, with confidence.  

This course has a particular focus on the final 5 steps: communicating the change vision, removing barriers to change, generating short-term wins, celebrating success and sustaining the change effort, embedding the changes as business-as-usual. The ability to manage change is a necessary skill for leaders at all levels.  Managing successful change requires the coordination of activities from multiple disciplines.

Key Benefits

As a result of fully participating in the course delegates will know how to

  • Increase in-house capability to manage change (which builds trust and lessens resistance).
  • Improve communications through having a shared language for talking about change.
  • Provide a framework for understanding the scope, scale and urgency of change.
  • Inform planning and resource management to balance current commitments with incoming changes.
  • Minimise risk through wider consideration of change impacts for all stakeholders at the outset.
  • Improve productivity through clarity of primary roles in change and associated activities.
  • Build in measurement of change and tracking of business readiness.
  • Increase likelihood of achieving intended business benefits.
  • Put their learning into practice in the workplace by creating their own personal action plan during the course.

Training Style

The course is interactive and contains a variety of group and individual exercises, including structured exercises, personal reflection and action planning.

Who is it for?

Anyone tasked with implementing change through the efforts of others.  

Key Content

  • Why managing change is different from managing business-as-usual.
  • Personal responses to change.
  • The 8 steps of change.
  • Focus on steps 4-8: communicating the change vision, removing barriers to change, generating short-term wins, celebrating success and sustaining the change effort, embedding the changes as business-as-usual.
  • Primary change activities and tools to support: impact assessment of people, process and technology, stakeholder engagement, communications, training, behaviour change, change measurement, performance measurement and reward, business readiness, and benefits realisation.
  • A framework for planning that combines the 8 steps of change and the primary activities.
  • Taking action.

You might also be interested in...

Leading Change, which focuses on the first 3 steps and enables leaders and managers to initiate, sponsor and deliver effective change through activities that provide inspiration, clarity and direction.


All our courses are delivered at the client’s preferred venue (e.g. workplace or local hotel).


The content & examples can be tailored to meet your organisation's specific requirements.

Contact us to book or find out more

Every client’s needs are different. We offer a flexible delivery model and collaborative approach to deliver a complementary solution that integrates with your leadership strategy and existing training portfolio. Find out more in Services, or Contact Us to enquire about tailoring courses to meet your needs, master classes, webinars, open courses, bespoke training or broader leadership development solutions.

Back to index

Our approach

Our high quality instructor-led leadership training:

  • Delivers practical, actionable skills and behaviours
  • Informs and encourages dialogue to interpret ‘best practice’ into ‘future practice’
  • Focuses on the person, their growth and maximising their potential
  • Emphasises performance, effectiveness and solutions
  • Joins the dots between executive vision and front-line delivery

Actionable insights

  • Delegates are encouraged to question, discuss and challenge the material whether they are newly recruited graduates or members of the board.
  • All our trainers are current practitioners in their field and have cross-industry experience so delegates are ably supported to derive their own context-specific insights and action plans.


After only three coaching sessions with Angela I have already increased our team’s achievement of sales from 91% to 96% of target
- JS, National Sales Manager for a plastics manufacturing organisation

Sign up to our blog or newsletter

Our monthly newsletter includes a digest of the blog, other news and special offers.

It is easy to unsubscribe if you change your mind later and we never pass on your details to anyone else.

Sign up